Frequently Asked Questions
Answers for operators and finance leaders. If you don't see your question here, please contact us.
Do you handle both Medicare and commercial payers?
Yes. We build payer-specific edits, follow documentation requirements, and keep up with rule changes for both.
Can you work with our existing EMR?
We collaborate with the major home health EMRs. We align on exports, documentation standards, and claim checks.
How fast can you start?
Typical onboarding is two weeks: discovery, data connections, payer rule setup, and go-live dry runs.
What specialty areas do you cover?
We cover a wide range of medical and dental specialties including Cardiology, Dermatology, Orthopedics, General Dentistry, and many more.
How do you handle denials?
Our dedicated denial management team tracks every unpaid claim, identifying the root cause and resubmitting or appealing as necessary to recover revenue.
Is your team HIPAA compliant?
Absolutely. We adhere to strict HIPAA standards to ensure all patient data is secure and protected at all times.